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    Frequently asked questions

    Can i use these for an outdoor cable repair?

    Absolutely, our connectors are made to withstand the elements. The heat shrink technology together with our hot melt rings, make sure water and moisture stays out!

    Can i use a regular lighter to melt the connectors?

    A lighter would melt both the solder and heat shrink...however, we recommend our specially designed heat gun, as the lighter may overheat the heat shrink and pierce it

    When will I get my order?

    We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

    This is my first time buying this product, which one should i get?

    You should match the AWG size of your wire with the range we provide on our connectors. If you do not know, we recommend you purchase the Starter Kit. It comes with a variety pack of connectors and our signature heat gun

    How much does shipping cost?

    We pride ourselves in providing free shipping within the US

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